In line with tightened Safe Management Measures announced by the Multi-Ministry Taskforce on 14 May, the SBF Office (at SBF Center Level 6) will be closed to members and visitors from Sunday, 16 May till further notice. We will continue to deliver as many of our services as possible remotely during this period. Our office hours remain unchanged, from 8:45am to 6:00pm on Mondays to Thursdays, and 8:45am to 5:00pm on Fridays.

For the latest COVID-19 advisories issued by MOH, MOM, MTI and other relevant government agencies, click here for more information.

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Careers

As the apex business chamber, SBF is committed to advocating key issues that impact the Singapore business community, helping enterprises develop capabilities and venture overseas.

We believe that our people are the driving force in helping the business community. We pride ourselves in developing our employees and are committed to creating a conducive work environment.

Interested applicants should send in their detailed resume stating why they are suitable for the role; their notice period; and expected salary to .

The following opportunities are now available:

SBF Global

The Senior Manager will plan, oversee and organise projects, programs and business activities through effective research & analysis, marketing & PR, and coordination with all relevant parties for achieving SBF’s mission and vision, as well as the divisional objectives, which include:

  • Cover the assigned markets (China, Japan, Korea and other North Asia markets) and oversee the end-to-end process of identifying companies, account development, business development, project facilitation, deal origination, and stakeholders management (including foreign governments, trade offices, Singapore government and agencies)
  • Engage Singapore companies and develop deep understanding of company’s needs and operations for internationalisation projects, with the objective of helping the company to secure overseas sales and/or investments.
  • Organise business activities such as business missions and facilitate formation of Singapore companies’ participation in trade fairs
  • Strengthen SBF’s ties with relevant government agencies, various business associations and international organisations, especially in China, Japan and Korea
  • Create awareness and interest for business opportunities in China, Japan, Korea and other North Asia region
  • Advocate for the needs of Singapore companies in China and North Asia markets, while facilitate companies’ expansion to China, Japan, Korea and other North Asia region
  • Provide market research and intelligence input on the assigned market(s) or region


Job Responsibilities

  • Conduct research work, gather information on market trends, identify business opportunities and develop suitable programs and business activities (both online & offline) through effective research & analysis, marketing & PR, and coordination with all relevant parties for helping Singapore companies to gain market access and venture into China and North Asia markets.
  • Develop and organise various internationalisation business activities in China and North Asia markets, including international and national level trade fairs, high-level and regional forums and conferences, overseas market workshops, business missions, etc. in order to champion Singapore’s business voice and interests on key economic issues and challenges.
  • Prepare and provide to the management timely and high-quality action plans, budgets, marketing collateral, progressive updates, summary reports, suggestions for improvement, etc. before, during and after each project; ensure the fulfilment of departmental KPIs; prepare Annual/Quarterly/Monthly Reports and related financial forecasts; help improve the SOPs whenever & wherever needed.
  • Facilitate bilateral, multilateral and regional business council/committee meetings, prepare meeting materials and related reports, craft out meeting minutes, etc.
  • Build relationship with a group of dedicated business leaders who can support Global Business Division/China & North Asia’s mission.
  • Build relationship and collaboration with important stakeholders of local government, local TACs, foreign government, foreign TACs and partners.
  • Collaborate with team members, provide timely and constructive feedback and guidance to new comers/contactors/temp staffs for the successful execution and implementation of department projects & missions.
  • Handle any other ad-hoc responsibilities and duties assigned by the management of SBF.


Requirements

  • A good Degree preferably with at least 5 years’ experience in business development and/or marketing and event management
  • A good understanding of local and international business environments, and a good knowledge in economic and political trends in the relevant markets
  • Relevant working experience and business exposure in the China & North Asia countries would be an added advantage
  • Strong command of project/program development, project management and budget control skills
  • Good analytical, consultation, planning, presentation and facilitation skills
  • Proficiency in English, both written and spoken
  • Effectively bilingual, with good translation skills for business correspondences from English to Chinese and vice versa for the China region; fluency in a North Asian language would be an added advantage for the North Asia region to liaise with associates.
  • Willing to travel
  • Profit & Loss responsibility will be an advantage
  • Strong business acumen and mindset
  • Creative thinking and sound analytical skills
  • Good time management ability
  • Able to handle multiple tasks at any point of time
  • Able to work under stress and tight deadline
  • Able to work independently and collaboratively
  • Taking full accountability on projects assigned; follow-up on projects timely and proactively
  • Strong interpersonal and communication skills (both verbal and written); able to negotiate with vendors/service providers to ensure a successful, high-quality and cost-effective project execution; able to communicate with sponsors, speakers, event partners, etc. to ensure the smooth implementation of projects.
  • Detail-oriented with high standards on logistical & operational arrangements
  • Result-oriented with creative problem-solving skills

Business Engagement team supports SBF Global in two key functions (1) Build, maintain and engage business community on SBF Global’s initiatives and activities, and (2) Ensure consistent messaging and image for outgoing collaterals.


Job Responsibilities

1.Formulate and implement strategic positioning of SBF Global's key brands.
    This includes but not limited to:
  • Developing, updating and/or maintaining pitch decks for specific audience sets
  • Developing visuals for digital and print collaterals
  • Developing brand manuals
  • Developing brand assets
  • Liaising with internal teams and external stakeholders on brand directions
  • Organising the storage of the above
2. Grow dedicated audience database for each key brand
    This includes but not limited to:
  • Updating and maintaining databases
  • Identifying new audience sets and formulating outreach strategies to engage them
3. Identify new marketing channels and formulating implementation
    This includes but not limited to:
  • Creating influencer marketing channels for pitching corporate services
  • Developing mobile marketing channels
  • Developing video marketing channels
4. Collating, analysing and presenting regular marketing data results


Requirements

  • A good Bachelor Degree in marketing from a recognised university. Work experience in branding will be an advantage
  • 3 to 5 years of experience in corporate marketing and branding for audiences ranging from SMEs to MNCs and high-level stakeholders
  • Strong verbal and written communication skills in English. Good ability to communicate in Mandarin
  • Strong potential in copywriting skills
  • Strong in visual design for various digital and print output. Familiarity with print collaterals is an advantage
  • Proficient in Microsoft Word, Excel, PowerPoint, Acrobat, design and publishing Adobe or other softwares
  • Curious to explore new ideas, display strong interest in becoming a marketing, branding or copywriting guru
  • Self-starter, keen to learn, picks up fast on the job
  • Ability to satisfy high standards under tight deadlines
  • Unafraid of rejections and able to accept and improve on constructive criticisms
  • Detailed and highly organised, even-tempered and friendly. Unafraid to ask questions but able to ask in an approachable way
  • Ability to understand and guide non-designer internal customers and external stakeholders
  • Excellent interpersonal and communication skills, both written and spoken; including ability and experience in engaging various levels of people
  • Self-motivated and positive attitude, excellent work ethic, a strong team player
We are hiring dynamic individuals to cover ASEAN markets, in particular Myanmar, Cambodia and Philippines. Reporting to the Director ASEAN and working with other team members, the candidate should be resourceful, results-driven, self-starter, an individual contributor as well as a team player, who would carry out the following job duties in his/her assigned markets. These positions are based in Singapore and the candidate will need to travel regularly to the assigned markets.


Job Responsibilities

  • To cover the assigned market/s (ASEAN) and oversee the end-to-end process of identifying companies, account development, business development, project facilitation, deal origination, and stakeholders management (foreign governments, trade offices, Singapore government)
  • Cultivate strategic relationships and build trust with key company executives
  • Engage Singapore companies and develop deep understanding of company’s needs and operations for internationalisation projects, with the objective of helping the company to secure overseas sales and/or investments (“Market-push”).
  • Identify, negotiate, and structure overseas project opportunities (through “Market-pull” opportunities and platform projects) to secure “win-win” outcomes for Singapore companies.
  • Build sound understanding of regional markets/ global industry and business trends, and its implications to the Singapore companies.
  • Provide Market Research and Intelligence input on the assigned market or region and highlight the implications (Opportunities/Challenges).

Requirements

  • A Bachelor Degree in any discipline
  • At least 3 to 5 years of experience for Market Specialist role and at least 7 to 10 years for Country Head, preferably in a business industry, and/or in sales, business development, managing key accounts and driving successful projects and internationalisation outcomes.
  • A strong interest and passion in facilitating Singapore companies to internationalise.
  • Able to work with a wide spectrum of Singapore companies (large and SMEs)
  • Actual Working, Residence and / or Business / Travel experiences in your assigned market will be a useful advantage.
  • A strong understanding of local and international business environment, as well as economic and political trends that impact doing business in your assigned market
  • Enthusiasm and Strong Willingness to travel to your assigned market
  • Familiarity with the business landscape of ASEAN countries.
  • Ability to analyse in-depth different complex issues and put forth actionable solutions
  • Keen sense of business acumen and experience in project management
  • Excellent interpersonal and communication skills, both written and spoken; including ability and experience in engaging stakeholders
  • Fluency in your assigned market’s language will be a bonus but not critical
  • Ability to handle cross cultural challenges
  • Self-motivated and positive attitude, excellent work ethic and a team player

Jobs & Skills


Job Responsibilities

  • Lead and work directly with companies to provide advisory on business transformation, present findings, propose solutions and assist in the project implementation
  • Responsible for project and client management
  • Oversee a team of junior ITAs towards achieving or exceeding goals, objectives, activities, revenue targets and key performance indicators (KPIs)
  • Responsible for outreach activities to meet JDP PO objectives
  • Build relationship and collaboration with important stakeholders of Government, TACs, Eco-system partners and business community in Singapore


Requirements

  • A good Degree with at least 10 - 15 years of business experience and at least 5 years at the management level
  • A strong and demonstrated track record in consulting or experienced in industry
  • Demonstrate high levels of technical and professional knowledge to keep up with the current developments, trends in advisory services capabilities and industry knowledge
  • A good understanding of government policies, incentives, local and international business environment (for e.g. economic and political trends) that impact business
  • Proficiency in delivering business report to presenting solutions and managing the project implementation with clients
  • Well-developed core consulting skills of research, analysis, planning, presentation, negotiation, communication (written and spoken), presentation, facilitation skills and customer relationship skills
  • Exceptional in problem solving skills – an analytical, innovative, and creative mindset
  • Aptitude to grasp new concepts and effectively produce results
  • Resourceful, results-driven, self-starter, able to work independently
  • Strong leadership skills and able to self-direct and be an independent contributor to the team


Job Responsibilities

  • Responsible for conducting relevant research, data analysis and deliver business reports
  • Assist team lead to work closely with clients in identifying business opportunities, developing solutions proposal, and participating in delivering the projects
  • Responsible in the participation of industry market and focus group studies
  • Maintain client relationships and outreach activities to meet JDP PO objectives
  • Build relationship and collaboration with important stakeholders of Government, TACs, Eco-system partners and business community in Singapore


Requirements

  • A good Degree with at least 5 - 8 years of business experience
  • Experience in the domain of consultancy, advisory or leading industry transformation project is an advantage
  • Demonstrate high levels of technical and professional knowledge to keep up with the current developments, trends in advisory services capabilities and industry knowledge
  • A good understanding of government policies, incentives, local and international business environment (for e.g. economic and political trends) that impact business
  • Well-developed core consulting skills of research, analysis, planning, presentation, negotiation, communication (written and spoken), presentation, facilitation skills and customer relationship skills
  • Demonstrate strong analytical and problem solving skills
  • Team player with high level of motivation willing to take on initiatives and learn independently
  • Able to work collaboratively in a team environment
  • Experience in project management and delivering of projects

SBF has been appointed as the Program Manager for WSG’s SGUnited Traineeship and mid-career Pathways programmes. The objective of the SGUnited programmes is to help find traineeship opportunities for fresh graduates and flatten the unemployment curve for mid-career individuals.

Our role is to handle the end-to end application and disbursement of grants.

We have different sub-groups within the team

1. Applications Management – handle enquires and processing of applications.

2. Onboarding Management – handle enquires; generation of Letter of Offer; onboarding of host companies and trainees to the programme.

3. Database Management – handle enquires; capture of data; ensure data quality and generation of management reports.

4. Claims Management – handle enquires and processing of claims.

5. Feedback Management – handle enquires; feedback/complaints; investigate and follow through with companies.

6. Review Management – handle enquires; review documentations; investigate and identify discrepancies and follow through with companies.


Requirements

  • A Degree or Diploma in Business
  • Proficient in MS office especially in Excel
  • Have an eye for detail and be analytical
  • Strong drive, proactive self-starter with creative mind
  • Ability to work under tight deadlines and multi-task
  • Results-oriented and good teamwork
  • Good inter-personal skills with a pleasant personality
  • Able to start work immediately or within short notice

Membership & TAC Engagement and Digital Technology Services

The incumbent will assist in managing the Digital Transformation initiatives. S/he will drive the transformation from the business perspectives and is responsible for driving the overall Digital Transformation Initiative.


Job Responsibilities

  • Implement the Digital Transformation Roadmap for SBF
  • Serve as the secretariat and the critical point of contact between all the stakeholders in the Digital Transformation Team
  • Ensure that deliverables, objectives and outcomes of the project(s) are achieved as specified, within timescales, to budget and agreed quality standards
  • Lead project meetings and facilitate workshops as required, producing & presenting written and oral reports/management information to Senior Management and other groups as appropriate
  • Identify, document, analyse and, if required, challenge internal & external customer requirements, ensuring the project meets business needs / strategic aims
  • Interact closely with business users and IT to set priorities, resolve conflicts and hold teams accountable for deliverables
  • Undertake detailed project planning & documentation (defining project deliverables, success criteria, benefits management, dependencies, change control, risk management) including escalating risks & issues as required
  • Closely monitor project progress, performance and quality, including evaluation and benefits realisation
  • Identify user / customer training needs and ensure appropriate training is provided


Requirements

  • A Bachelor's degree and with project management certification and experience is ideal
  • Have at least 8 years of relevant working experience
  • Ability to apply project and programme management disciplines in a flexible manner appropriate to complex change programmes
  • Excellent oral and written communication skills
  • Interpersonal skills and relationship management, including ability to engage, communicate with, influence and negotiate with senior management and stakeholders
  • Persuasion and negotiating skills
  • Critical thinking and problem solving skills
  • Excellent organisational skills with the ability to prioritise workloads and demonstrate flexibility
  • Advisory skills including ability to analyse, trouble-shoot, support, challenge and advise other project and programme managers - High level influencing and stakeholder management skills with the ability to operate effectively in a complex organisation
  • Experience of successfully managing and monitoring medium to large-scale projects through all stages of project life-cycle
  • Experience of managing multiple projects at different stages, concurrently
  • Experience of managing and working on complex cross functional projects and project teams (e.g. IT and service provision)
  • Experience of managing, mitigating and reviewing project risks & issues
  • Appreciation of the latest technology trends in a business environment would be an added advantage

We are seeking a dynamic individual with strong End User Support and IT infrastructure, problem solving and analytical skills to join us. As part of the IT Operations Team, you will be involved in EUC/Infra-related troubleshooting and providing EUC/Infra-related administration & support.


Job Responsibilities

  • Provide end-user support that Include installation, upgrading and maintenance of computer hardware and software
  • Manage and support daily operation of IT services including installation, configuration and set-up of all new computer equipment along with providing training/briefing sessions
  • Provide all Infrastructure and system support services, including service outage diagnosis, troubleshooting, restoration of services, virus protection management
  • Responsible for the system backup and restore management to ensure all the daily backup jobs are being monitored and escalated, if necessary
  • Monitors and escalates cybersecurity threats effectively
  • Manage and maintain inventory records (hardware/software/licenses) and periodic compilation of statistics and reports
  • Assist in management of third-party vendors on IT issues and purchases
  • Responsible for managing the renewal of hardware/software contract, and licenses
  • Coordinate IT Infra/Ops project management activities, resources, equipment, and information
  • Assist with IT Infra/Ops project progress/schedule/status management
  • Maintain confidentiality regarding the information being processed, stored, or accessed by the network to ensure the IT network security and access authorization in accordance with the company policies
  • To constantly explore new IT improvement and efficient way in supporting the IT operations
  • Working with other teams to optimize and improve work processes


Requirements

  • Candidate must possess at least a Diploma or Degree in Computer Science / Information Technology or a similar field of study
  • At least 3 years of relevant work experience in this field
  • Sound understanding of computer systems (hardware/software), server, networks etc.
  • Proficient in Microsoft applications – Eg. MS Outlook, MS Excel, MS Teams etc.
  • Shall have good working knowledge and experience in one or more of the following areas:
    - Good knowledge in TCP/IP networking preferred and Microsoft Windows
    - Basic server experiences like AD administration & basic networking experiences
    - Good to have Office 365 configuration experiences
  • Able to work on own initiative and be a self-starter, prioritising work with minimum supervision and work under pressure
  • Ability to handle ambiguity and high work pressure in a fast-paced and dynamic work environment
  • Experience working in a team-oriented, collaborative environment
  • Possess effective written and oral communication skills


Job Responsibilities

You will be a key member of the Membership and TAC Engagement Division, assisting the Executive Director to oversee, develop and drive major initiatives to enhance engagement with members of the Federation through the various outreach channels. Reporting to the Executive Director, you will be required to:

          • Lead and manage the initiatives and operations of the TAC engagement team
          • Lead in working closely with key partners, which are the TACs, SBF members and stakeholders to identify their interests and needs to develop relevant outreach strategies, channels, programmes and initiatives
          • Develop and manage the TAC-related initiatives eg TAC Alliance community, conferences and other activities.
          • Establish, manage and strengthen relationships with partners and stakeholders, to build up the SBF’s business community and ecosystem for better collaboration
          • Handle any other responsibilities and duties that may be assigned to you from SBF from time to time


Requirements

            • Degree in Business or a relevant discipline
            • At least 10 years of relevant working experience in the private or public sector, especially in the areas of business operations or IT or IT-related functions, 4 of which should be in a supervisory position
            • Excellent qualitative, quantitative and problem-solving skills
            • Excellent oral and written communication skills with the ability to express complex issues simply and logically
            • Proactive and possess the drive and resourcefulness to come up with innovative solutions/recommendations and operationalising the solutions/recommendations
            • A collaborative mindset with the ability to bring various parties together to achieve results
            • Results-oriented with multi-tasking capabilities
            • Ability to drive organisational wide projects
            • Proficient in organizing forums, seminars, workshops and roundtable discussions
            • Prior experience working in/with government agencies such as ESG, SSG, etc would be an added advantage

Fair Tenancy Industry Committee Secretariat

The Fair Tenancy Pro Tem Committee has recommended the setting up of a Fair Tenancy Industry Committee (FTIC) to be the custodian of the Code of Conduct (CoC) and ensure that it provides guidance to landlords and tenants of qualifying retail premises so that fair and balanced lease negotiations can be achieved. The FTIC secretariat will be hosted within SBF. The Director will provide supervision to the team and oversee the day-to-day operations of the Secretariat.


Job Responsibilities

            • Support the formation of the FTIC and the passing of legislation to make compliance to the Code mandatory (if recommendation is supported by Government)
            • Prepare the agenda and necessary reports for regular FTIC meetings
            • Conduct surveys and trend analysis to ensure that the CoC is regularly updated with the latest market practices, guided by the principles of transparency, fairness, reciprocity and sustainability
            • Work and develop new partnerships with relevant trade associations and other stakeholders to conduct outreach and educate the industry about the CoC
            • Develop training materials together with the Council of Estate Agents, including providing sample tenancy agreements for smaller landlords/tenants
            • Manage the budget of the FTIC and prepare annual reports on the use of the funds to the Committee


Requirements

            • A good degree in Policy Studies, Business, Economics or a relevant discipline
            • At least 15 years of working experience in the public and/or private sector
            • A good understanding of the key concerns of the Singapore business community, particularly those in the retail sector will be a bonus
            • A good understanding of our Government’s policies, programmes and schemes for businesses, and Government regulations that impact businesses
            • Strong advocacy skills and good oral and written English-language communications
            • Candidates must demonstrate their experience through previous work within companies, trade associations, the government, or equivalent organisations
            • Excellent qualitative, quantitative and problem-solving skills
            • Excellent oral and written communication skills with the ability to express complex issues simply and logically
            • Proactive and possess the drive and resourcefulness to come up with innovative solutions and recommendations
            • Creative thinking and sound analytical skills
            • A collaborative mindset with the ability to bring various parties together to achieve results
            • Results-oriented with multi-tasking capabilities
            • Able to lead a team well

The Fair Tenancy Pro Tem Committee has recommended the setting up of a Fair Tenancy Industry Committee (FTIC) to be the custodian of the Code of Conduct (CoC) and ensure that it provides guidance to landlords and tenants of qualifying retail premises so that fair and balanced lease negotiations can be achieved. The FTIC secretariat will be hosted within SBF. The individual will provide secretariat support and assist with the day-to-day operations.


Job Responsibilities

            • Conduct surveys and trend analysis to ensure that the CoC is regularly updated with the latest market practices
            • Work with relevant trade associations and other stakeholders to conduct outreach and educate the industry about the CoC
            • Develop and update collaterals and maintain the FTIC website content
            • Research on the latest developments in retail leasing practices to share with FTIC members
            • Manage the CRM system to facilitate declarations and feedback
            • Attend to queries and complaints from the industry about the CoC and other rental tenancy matters
            • Provide secretariat support and other necessary tasks for the FTIC


Requirements

                • A good degree in Policy Studies, Business, Economics or a relevant discipline
                • At least 5 years of working experience in the public, and private sector
                • A good understanding of the key concerns of the Singapore business community, particularly those in the retail sector will be a bonus
                • Good analytical, consultation, planning, presentation, and facilitation skills
                • Good time management ability with strong multi-tasking capabilities
                • Proficiency in English, both written and spoken
                • Excellent qualitative, quantitative and problem-solving skills
                • Excellent oral and written communication skills with the ability to express complex issues simply and logically
                • Proactive and possess the drive and resourcefulness to come up with innovative solutions and recommendations
                • A collaborative mindset with the ability to bring various parties together to achieve results
                • Results-oriented with multi-tasking capabilities
                • Able to work well in a team and independently as an individual contributor

SBF Transformation Office

The SBF Transformation Office is a new office set up to drive transformation within SBF, including organisation development, HR transformation, process transformation, digital transformation, strategic partnerships and future readiness. The Office will lead in driving and coordinating transformation projects within SBF.

There are two positions available and depending on the individual’s suitability and experience, he/she could be designated as Senior Manager or Manager.

Reporting to the Executive Director – SBF Transformation Office, the primary responsibilities of this role are:


Job Responsibilities

                • Participate in the development and implementation of the SBF Transformation Roadmap and Action Plan
                • Work with and bring onboard diverse groups of internal and external stakeholders to the transformation process and roadmap
                • Drive HR transformation to build strategic HR capabilities and revamp HR systems and processes to enhance staff engagement, staff development and organisation learning
                • Coordinate transformation projects in the key areas of People, Processes and Partnerships
                • Help engender transformation, innovation and continuous improvement mindsets throughout the organisation


Requirements

                • At least 5 to 8 years of relevant working experience in the areas of strategic planning, change management, process re-engineering, human resource, or organisation development will be an advantage.
                • Excellent qualitative, quantitative, and problem-solving skills
                • Demonstrated ability to manage complex work with tight timeline, and solutions-oriented with multi-tasking capabilities
                • Excellent oral and written communication skills with the ability to express complex issues simply and logically
                • Proactive and possess the drive and resourcefulness to introduce and implement new ideas, processes and procedures to job roles, work units or organisation
                • A collaborative mindset with the ability to bring various parties together to achieve a win-win outcome
                • Strong individual contributor who can lead and work with others in project teams

Interested applicants should send in their detailed resume stating why they are suitable for the role; their notice period; and expected salary to .

Locate Us

add
ADDRESS
160 Robinson Rd #06-01
SBF Center, Singapore 068914
phone
PHONE
+65 6827 6828
mail
EMAIL
Membership: mr@sbf.org.sg
SGUnited Traineeships Programme:
SGUTraineeship@sbf.org.sg
Training
: institute@sbf.org.sg
General: webmaster@sbf.org.sg
OPERATING HOURS

Mondays to Thursdays: 8.45 am to 6.00 pm

Fridays: 8.45 am to 5.00 pm
Weekends & Public Holidays: Closed